Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Cash handling accuracy
Inventory control procedures
Strong communication skills
Personnel training and development
Met and exceeded Monthly Customer Review goals for the duration of the time worked.
EVS Attendant02/2014 to CurrentGILA RIVER CASINOLaveen, Arizona
Balanced the needs of multiple customers simultaneously in a fast-paced environment. Built and maintained effective relationships with peers and upper management. Provided professional and courteous service at all times. Notified building managers about needed repairs and replacement equipment. Operated janitorial equipment properly and safely. Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.
Donor Floor Tech02/2011 to 07/2013ZLB PLASMA CENTERTempe, ArizonaWorked in collaboration with EMT's and other healthcare team members. Maintained and calibrated lab instruments and equipment. Audited specimen integrity and identification. Coordinated and executed proper medical waste disposal. Recorded patient histories and filed supporting clinical data and diagnosis. Sterilized medical instruments as needed. Collected, labeled and stored lab samples according to laboratory specifications.
Lead Dornor Floor Tech02/2004 to 06/2010IBR PLASMAGlendale, ArizonaCollected, labeled and stored lab samples according to laboratory specifications. Sterilized medical instruments as needed. Safely disposed of used and contaminated supplies. Managed both clinical and administrative duties in a medical office setting. Monitored patient stability by checking vital signs and weight.
Education and Training
Medical Assistant2005INTERNATIONAL INSTITUTE OF AMERICACertificate in Medical Assisting/Medical Assistant
High School Diploma2004Moon Valley High Phoenix, az
Healthcare: Computerized charting
People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills.