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Wipro Infocrossing - Customer service representative / call center Resume Example

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XXXX XXXX
XXXX, Versailles, MO 65084 | H: XXX-XXXX-XXX | C: XXX-XXXX-XXX | XXXX@XXXX.XXX
Summary
Energetic, results-oriented, eager to bring strong administrative skills to a growing company in need of top level support. Excellent organization, communication and relationship-building skills. Articulate and friendly with a professional demeanor.
Highlights
  • Reliable and punctual
  • Neat, clean and professional appearance
  • Delivers exceptional customer service
  • Proven leader
  • Engaging personality
  • Excellent multi-tasker
Skills

 Skills are limited but with training would be able to improve them.

  • Microsoft word- medium experience 
  • Microsoft PowerPoint - limited experience
  • Microsoft excel - limited experience
Experience
Customer service representative / call center 04/2017 to 06/2017
Wipro Infocrossing Jefferson City, MO
  • Formulated and enforced Service Center policies, procedures and quality assurance measures.
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Data entry
Assistant manager 06/2014 to 01/2017
Sonic Versailles, MO
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Communicated clearly and positively with co-workers and management.
  • Started as a car hop and worked my way into assistant manager in less than a year
Sales floor associate 08/2013 to 05/2014
TJ MAXX Springfield, Mo
  • Operated a cash register to process cash, check and credit card transactions.
  • Administered all point of sale opening and closing procedures.
  • Computed sales prices, total purchases and processed payments.
Education
Basic education Ozark Technical College Springfield, MO, USA

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