Wipro Infocrossing - Customer service representative / call center Resume Example
Skills are limited but with training would be able to improve them.
- Microsoft word- medium experience
- Microsoft PowerPoint - limited experience
- Microsoft excel - limited experience
Wipro Infocrossing Jefferson City, MO
- Formulated and enforced Service Center policies, procedures and quality assurance measures.
- Addressed customer service inquiries in a timely and accurate fashion.
- Provided accurate and appropriate information in response to customer inquiries.
- Data entry
Sonic Versailles, MO
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Recorded customer orders and repeated them back in a clear, understandable manner.
- Communicated clearly and positively with co-workers and management.
- Started as a car hop and worked my way into assistant manager in less than a year
TJ MAXX Springfield, Mo
- Operated a cash register to process cash, check and credit card transactions.
- Administered all point of sale opening and closing procedures.
- Computed sales prices, total purchases and processed payments.