High-achieving professional with multiple industry experience which includes Loan Servicing, Property Management, Real Estate and Housing. Seeking challenging position with room for continued growth and professional development.
Lender Network Loan Portal
01/2015 to 11/2016
HOA Lien Risk SpecialistSeterus, Inc. － RTP, NC
Reviewed all REO lien issues i.e., HOA, COAs, which created a risk to Investor's lien position; Determined actions to secure lien position.
Responsible for management of pipeline of 500+ loans.
Researched and responded to all requests from Fannie Mae regarding status of delinquent REO foreclosures.
Interacted with HOA Attorneys as it related to delinquent accounts and settlements within state statute.
Negotiated and approved payments on outstanding HOA liens; Set-up re-occurring payments to ensure outstanding dues were kept current.
Interpreted recorded, legal documents, affadavits, HOA Covenants and By-Laws.
Verified post-foreclosure servicer responsibilities relating to HOA/(COA) statutes are completed.
Recorded pertinent information in all servicing systems.
Monitored status of escalations that resulted in negotiations thru Fannie Mae Legal.
05/2012 to 09/2014
Loss Mitigation/ Foreclosure Prevention SpecialistCESI Debt Solutions － Raleigh, NC
Communicated with borrowers and various third parties associated with real estate transactions relating to foreclosures and bankruptcy.
Reviewed loans to ensure all proper documentation was received for review for modification (UBA) Uniform Borrower Assistance; (RMA) Request for Mortgage Assistance.
Contacted customers as needed to obtain or replace any missing/outdated information on file to ensure the most current/accurate information was available.
Assisted borrowers to find solutions to maintain homeownership, including HAMP, In-house modifications, re-payment plans, short sales and deeds in lieu, etc.
Evaluated customer's financial ability, reason for default, and ability to make payment.
Negotiated and formalized repayment arrangements with customers in foreclosure when appropriate.
Single point of contact (SPOC) to borrower throughout the loss mitigation, loan modification, & foreclosure process.