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SonShine Cleaning - Office Manager / Receptionist Resume Example

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Danielle Sample
808 Sample Street, Selma, NC 27576 | H: 800-652-8430 | 800-867-5309
bookkeeping, critical thinking, clients, customer relations, customer service, meetings, problem solving skills, coding, self-starter, Spreadsheets, team player, telephone, time management
Office Manager / Receptionist 07/2011 to 08/2012
SonShine Cleaning Clayton, NC
  • Arranged and organized weekly cleaning appointments and meetings.
  • Created Spreadsheets.
  • Preformed light bookkeeping.
  • Greeted existing, new and prospective clients.
Data Entry Clerk/ Encoder 03/2003 to 06/2005
Chase Manhattan Bank New York, NY
  • Input 14,000 numerical Keystrokes per minute.
  • Assisted in answering a multiple line telephone system.
  • Provided exceptional customer service to a diverse population.
  • Maintain and organized an efficient workspace.
  • Created and organized bank documents daily.
  • Verified and deciphered coded information.
Sr. Claims Approver 03/1994 to 02/2006
Group Health Inc./ Emblem Health New York, NY
  • Analyzed and investigated claims for payment on a daily basis.
  • Trained new claims approvers on operations, organization and procedure.
  • Communicated with doctors and staff regarding coding.
  • Implemented ways to increase production of the department.
  • Ensured that procedure codes were covered and accurate.

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