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Comcast Cable - Network Communications Technician 4 Resume Example

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XXXX XXXX
XXXX, Littleton, CO 80124 | XXX-XXXX-XXX C: XXX-XXXX-XXX | XXXX@XXXX.XXX
Summary
18 years of solid Technical Operations field experience *Proven field leadership and project experience, excellent customer service. *Experienced in Comcast monitoring utilities: Scout, Flux, Watchtower, Market Health, *Installation & Services - Comcast Digital Cable, High Speed Data, Digital Voice, Business Class Internet, Television, and Voice *Strong understanding and knowledge of HFC plant system, active and passive devices, power supplies, forward and return path operations, both analog and digital signal transmission, and DOCSIS standards. Familiar with cable construction practices. *Working knowledge of CATV Distribution and Drop Systems *Proficient with field test /monitoring equipment - JDSU signal level meter, spectrum analyzer, signal leakage detector, volt-ohm meter, TDR, cable locators
Experience
Network Communications Technician 4 Jan 2007 to Current
Comcast Cable Englewood, CO
  • Responsible for restoring outages, and repairing line calls.
  • Restoring degraded services working Market Health, Flux, and Top 150 tickets in Watchtower.
  • Troubleshoot problems from CPE, to tap, through the HFC network, back to head-end.
  • Certified ladder handling, pole climbing, aerial lift and DOT vehicle operation.
  • Perform other duties as requested by supervisor in order to achieve departmental goals and objectives.
Communications Technician Jan 2003 to Jan 2007
Comcast Cable Englewood, CO
  • Responsibilities.
  • Service and install HSI, Home Networking CDV, and Digital cable services.
  • Troubleshoot and repair drop system.
  • Adhere to Comcast procedures and safe work practices, National Electrical Code (NEC) and National Electrical Safety Code (NESC) regulations.
  • Responsible for system leakage monitoring, mitigation and repair.
  • Perform other duties as requested by supervisor in order to achieve departmental goals and objectives.
Service Tech / Comm Technician Jan 1999 to Jan 2003
TCI / Comcast Cable Denver, CO
  • Responsibilities.
  • Service and install cable video services.
  • Troubleshoot and repair drop system both internal and external in residential SDU and MDU locations.
  • Adhere to Comcast procedures and safe work practices, National Electrical Code (NEC) and Accomplishments____________________________________________________________.
Education and Training
2006 Arapahoe Community College
1997 Colorado State University
Skills
cable, Market, NEC, network, Networking, repairing, Safety, supervisor, Troubleshoot, video

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