Energetic, results-oriented, eager to bring strong administrative skills to a growing company in need of top level support. Excellent organization, communication and relationship-building skills. Articulate and friendly with a professional demeanor.
Reliable and punctual
Neat, clean and professional appearance
Delivers exceptional customer service
Skills are limited but with training would be able to improve them.
Microsoft word- medium experience
Microsoft PowerPoint - limited experience
Microsoft excel - limited experience
Customer service representative / call center04/2017 to 06/2017 Wipro InfocrossingJefferson City, MO
Formulated and enforced Service Center policies, procedures and quality assurance measures.
Addressed customer service inquiries in a timely and accurate fashion.
Provided accurate and appropriate information in response to customer inquiries.
Assistant manager06/2014 to 01/2017 SonicVersailles, MO
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Communicated clearly and positively with co-workers and management.
Started as a car hop and worked my way into assistant manager in less than a year
Sales floor associate08/2013 to 05/2014 TJ MAXXSpringfield, Mo
Operated a cash register to process cash, check and credit card transactions.
Administered all point of sale opening and closing procedures.
Computed sales prices, total purchases and processed payments.
Basic education Ozark Technical CollegeSpringfield, MO, USA