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Lexus Santa Monica - Receptionist / Lease assistant Resume Example

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XXXX XXXX
XXXX, Van Nuys, Ca 91406 | XXX-XXXX-XXX C: XXX-XXXX-XXX | XXXX@XXXX.XXX
Summary

Military veteran who is a current receptionist / leasing assistant at Lexus Santa Monica. Versatile, reliable and efficient with 8 years experience in customer service. Diversified skills include client relations, human resources, troubleshooting, and administrative support. Excellent phone and digital communication skills. Qualifications: Strong analytical skills, strong collaborative skills, document management, excellent problem solving skills, and assessment of customer needs. 

Accomplishments
  • IT Training Successfully trained 15-20 employees to use new operating system.
  • Mastered a police communications Locating System along with the uses of a database of resident information.
  • Leadership Served as leader of government contract finance team, along with making powerpoints on stress management.
  • Strategy and Planning Developed and communicated Web site usage, security policies and standards to all users.
  • Established policies and procedures for purchasing and successfully maintaining government contracts.
Experience
08/2016 to Current
Receptionist / Lease assistant Lexus Santa Monica Santa Monica , Ca
  • Receptionist 
  • Lease assistant handling inventory, completion and management of lease returns and certifying the qualifying Lexus vehicles. 
06/2014 to 08/2016
911 dispatcher Tampa Police Dept. Tampa , Fl
  • Dispatch officers to calls 
  • Answer 911 lines dealing with and helping resolve variations of emergencies 
08/2012 to 06/2014
Contract consultant Gsa Applications Tampa, Fl
  • Helped clients attain and maintain a contract to do priority chosen work for all government entities in their specialty line of work, varying in A/C companies, computer repair, logistics, etc.  
  • Troubleshooting any errors with said contract or satisfaction with results. 
Education and Training
2009
High School Diploma Alonso High School Tampa, Fl, United States
Skills
C, computer repair, clients, customer services, government, inventory, logistics, money, Troubleshooting

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