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Citgo Oil Company - Administration / Human Resource Manager Resume Example

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Strategic and innovative HR Executive who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leader who supports companies and top executives with a unique perspective and appreciation that human capital is every organization's greatest asset. Genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals. 
  • Developed an all inclusive human resources policies and procedure, coordinated the overall work performance, and promoted mutual employer-employee relationship.
  • Managed the office environment, recruitment, training and development of the staff, and ensured optimal utilization of the Company's human capital and material resources.
  • Provided specialized support to other departments and managers to ensure proven management continuity.
  • Assisted Human Resources with new hires, contact list, created multiple forms for finance and human resources.
  • Supervised, led and motivated a staff of fifteen staff associates; assisted in workload balancing, career development, appraisals, training as well as other management issues.
  • HR Best Practices
  • Employee Relations & Diversity
  • Talent Acquisition
  • Staff Coaching & Mentoring
  • Organizational Development
  • Employee Performance Improvement
  • Leadership Development
  • HR Policy, Process & Systems Design
  • Change Management
  • Workforce Planning & Development
  • New hire orientation
  • Mediation expertise
Administration / Human Resource Manager Mar 2010 to Current
Citgo Oil Company Bessemer, AL
  • Created sales goals and incentives, which resulted in increased sales and overall profits
  • Performed budgeting and forecasting.
  • recruiting and staffing.
  • Built and maintained effective accounts receivable and cash flow monitoring systems.
  • Identified inefficiencies and made recommendations for process improvements.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Verified and logged in deadlines for responding to daily inquiries.
  • Supervised and trained admitting, billing and collection staff.
Regional Manager Sep 2005 to Jan 2010
J&W Incorporation Little Rock, AR
  • Implemented and managed sales strategy.
  • Oversaw all floor activities, including displays and sales.
  • Responsible for buying and merchandizing activities.
  • Performed budget analysis and development.
  • Monitor sales and delivery personnel to ensure highest levels of customer satisfaction.
  • Create sales goals for each store and communicate them to store management.
  • Coordinated distribution processes.
  • Designed employee motivation strategies and contests.
  • Developed budgets and approved expenses.
Product Marketing manager Apr 2000 to Aug 2005
Kay Jewelers Huntsville, AL
  • responsible for handling the daily operations and management of the store.
  • Created sales goals and incentives,which resulted in increased sales and overall profits.
  • Significantly reduced management turnover.
  • Report on buying trends, customer needs, profits etc
  • Meet sales goals by training, motivating, monitoring and providing feedback to sales staff.
  • Ensure high levels of customers satisfaction through excellent service.
  • Developed innovative and targeted collateral to support overall product branding objectives.
  • Conducted market research to rationalize category and segment opportunities.
  • Designed sales presentations and product demos to train sales force on product benefits and offerings.
Bachelor of Science, organization management 2016 Oak wood university Huntsville, AL, USA
Associate of Science, Business 2010 Calhoun community college Huntsville, AL, USA
Associate of Science, accounting 2010 Calhoun Community College Huntsville, AL, USA
Associate of Science, General Education 2010 Calhoun Community College Huntsville, AL, USA
Master Certificate in Business Management

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