Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals. Proficient at flexing and bending with change. Practiced in resolving customer concerns in a professional and calm manner.
Superior communication skills
Cheerful and energetic
MS Office proficient
Superior organization skills
Effective team player
Customer Service Represetative01/2016 to 02/2017Teami BlendsClearwater, FL
Recommended and helped customers select merchandise based on their needs.
Exchanged returned merchandise for customers quickly and efficiently.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Consistently met and exceeded department expectations for productivity and accuracy levels.
Server06/2016 to 12/2016IavaronesTampa, FL
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Effectively communicated with kitchen staff regarding customer allergies and other special requests.
Sales Representative12/2012 to 04/2014HollisterDavenport, IA
Answered customers' questions and addressed problems and complaints in person and via phone.
Opened and closed the store including counting cash drawers and making bank deposits.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Winner of the “Teami Blends Employee of the Week” Award.
Recognized as 1 of Top 3 Customer Service Representatives for the most sales.
Initiated new idea with existing form of communication through out the company.
Typing Speed of 85 words per minute.
Able to Operate Under Pressure
Proficient in Microsoft Office including Powerpoint.
Excellent written and verbal communication skills
Associate of ScienceBlack Hawk College Moline, IL, United StatesOccupational Therapy Assistant