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Teami Blends - Customer Service Represetative Resume Example

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XXXX XXXX
XXXX, Odessa, FL 33556 | XXX-XXXX-XXX C: XXX-XXXX-XXX | XXXX@XXXX.XXX
Summary
Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals. Proficient at flexing and bending with change. Practiced in resolving customer concerns in a professional and calm manner.
Highlights
  • Superior communication skills
  • Cheerful and energetic
  • MS Office proficient
  • Staff training 
  • Superior organization skills
  • Effective team player
Experience
Customer Service Represetative 01/2016 to 02/2017 Teami Blends Clearwater, FL
  • Recommended and helped customers select merchandise based on their needs.
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Consistently met and exceeded department expectations for productivity and accuracy levels.
Server 06/2016 to 12/2016 Iavarones Tampa, FL
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
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  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Effectively communicated with kitchen staff regarding customer allergies and other special requests.
Sales Representative 12/2012 to 04/2014 Hollister Davenport, IA
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store including counting cash drawers and making bank deposits.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Accomplishments
  • Winner of the “Teami Blends Employee of the Week” Award.
  •  Recognized as 1 of Top 3 Customer Service Representatives for the most sales.
  • Initiated new idea with existing form of communication through out the company.
Skills
  • Typing Speed of 85 words per minute.
  • Able to Operate Under Pressure 
  • Proficient in Microsoft Office including Powerpoint.
  • Excellent written and verbal communication skills
Education
Associate of Science Black Hawk College Moline, IL, United States Occupational Therapy Assistant

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