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Teami Blends - Customer Service Represetative Resume Example
C: XXX-XXXX-XXX |
Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals. Proficient at flexing and bending with change. Practiced in resolving customer concerns in a professional and calm manner.
- Superior communication skills
- Cheerful and energetic
- MS Office proficient
- Staff training
- Superior organization skills
- Effective team player
Customer Service Represetative
- Recommended and helped customers select merchandise based on their needs.
- Exchanged returned merchandise for customers quickly and efficiently.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Consistently met and exceeded department expectations for productivity and accuracy levels.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Appropriately suggested additional items to customers to increase restaurant sales.
- Effectively communicated with kitchen staff regarding customer allergies and other special requests.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Opened and closed the store including counting cash drawers and making bank deposits.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Winner of the “Teami Blends Employee of the Week” Award.
- Recognized as 1 of Top 3 Customer Service Representatives for the most sales.
- Initiated new idea with existing form of communication through out the company.
- Typing Speed of 85 words per minute.
- Able to Operate Under Pressure
- Proficient in Microsoft Office including Powerpoint.
- Excellent written and verbal communication skills
Associate of Science
Black Hawk College
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