What It's Like to Work in Administrative Support Administrative Support is more than just filing, answering phones and typing. Those in Administrative Support are often responsible for the logistics of an office, ordering supplies, coordinating multiple schedules and supervising other support staff. They need to be able to communicate effectively with management as well as clients. Strong written communications skills are critical as well as an understanding of common office software, including databases like Excel or Access. Almost every department in a large organization requires skilled Administrative Support. Many of the skills used by Administrative Support personnel are transferable to various specialized departments, but additional training and experience is required to become, for example, a medical or legal assistant. With a strong sense of organization and attention to detail, a qualified support person can choose to work in almost any industry that interests them. Why You Need a Resume Your resume is the final deciding factor for a potential employer deciding who to call for an interview. It's a critical document in your job search. If you're considering a move to a specialized area, and you have the additional training required, make it clear you're going the extra mile to become a valuable member of their team. Highlight your successes at previous jobs by briefly describing how you handled a difficult situation or met an impossible deadline. For examples of well written resumes, go to LiveCareer.